This is a must take course for all officers.
Maintaining control over one’s emotions especially in today’s world is critical, and we know very, very difficult. This course can help!
This course focuses on understanding one’s own emotional responses in order to successfully manage the behavior of others. Law enforcement officers frequently encounter volatile situations, and the way they act and react can either help a situation – or make it drastically worse. Students learn about emotional intelligence and the five steps of emotional processing. The course details practical techniques for managing emotional responses and ways to improve emotional intelligence. Having a high ‘EQ’ is critical to working with the public and getting along with peers.