Workplace Violence: Leadership/ Supervisory

COURSE SYLLABUS

• 

  Module 1 - Understanding Workplace Violence

  • Biography: Dr. Michael Corcoran
  • Introduction: Dr. Michael Corcoran
  • An Overview of Workplace Violence
  • An Overview of Workplace Violence, continued
  • Violence Due to Various Factors
  • Definition of Workplace Violence
  • Workplace Violence is Declining
  • Workplace Violence is Declining, continued
  • You CAN Affect Change and Do More
  • OSHA
  • Acts of Aggression
  • Organizational Responsibilities
  • Organizational Responsibilities, continued
  • Responsibility and Accountability
  • Scenario 1
  • Scenario Questions
• 

  Module 2 - Workplace Violence Prevention

  • Examples: Dr. Michael Corcoran
  • Violence is NOT Spontaneous
  • Character Traits of Individuals
  • Most Common Character Traits
  • Most Common Character Traits - part 2
  • Most Common Character Traits - part 3
  • Establishing a Workplace Violence Prevention Program
  • Establishing a Workplace Violence Prevention Program - part 2
  • Establishing a Workplace Violence Prevention Program - part 3
  • Establishing a Workplace Violence Prevention Program - part 4
  • The Threat Assessment Team
  • The Threat Assessment Team - continued
  • Scenario 2
  • Scenario Questions
• 

  Module 3 - Risk Assessments, Reports and Interviews

  • The Initial Report
  • The Initial Report - continued
  • The Initial Report - part 3
  • After Initial Report, Next Steps
  • After Initial Report, Next Steps - continued
  • Looking Into the POI's Background
  • Looking Into the POI's Background - continued
  • Suggestions for Appropriate Interventions and Interviews
  • Victim Interviews
  • Victim Interviews - continued
  • Witness Interviews
  • What Are You looking for in These Interviews?
  • What Are You looking for in These Interviews? - continued
  • What Are You looking for in These Interviews? - part 3
  • Seeking and/or Determining Private Information of Person of Interest
  • Interviews Should Reveal Known or Observed Violent Acts.
  • Interviews Should Reveal Any Observed Recent Changes in the Individual's Behaviors.
  • Short Quiz
• 

  Module 4 - Interview POI

  • The Interview - Person of Interest
  • The Interview - Person of Interest - continued
  • Timing: Consider WHEN the POI Will Be Interviewed
  • Consideration should be given as to how to interview the POI.
  • Consideration should be given as to how to interview the POI - continued
  • Phone Interview
  • Short Quiz
• 

  Module 5 - Risk Level

  • Determine the Progression and Risk Level of Violence
  • Environmental Considerations
  • When Is a Threat Truly a Danger?
  • When Is a Threat Truly a Danger? - continued
  • Specific Indicators to Help Determine the True Risk Level of the Potential for Violence
  • Workplace Violence by a Non-Employee
  • Look and Pay attention to Patterns
  • Scenario 3
  • Scenario Questions
• 

  Module 6 - Terminations

  • Terminations and the Perfect Assessment Tool
  • The Meeting
  • Never Argue
  • The Individual's Property
  • The BEST Assessment Tool - Dr. Michael Corcoran
  • Some Final Thoughts - Dr. Michael Corcoran
  • Course Assessment