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Emotional Intelligence

COURSE AUTHOR(S)

 

COURSE SUMMARY

This is a must take course for all officers.
Maintaining control over one’s emotions especially in today’s world is critical, and we know very, very difficult. This course can help!
This course focuses on understanding one’s own emotional responses in order to successfully manage the behavior of others. Law enforcement officers frequently encounter volatile situations, and the way they act and react can either help a situation – or make it drastically worse. Students learn about emotional intelligence and the five steps of emotional processing. The course details practical techniques for managing emotional responses and ways to improve emotional intelligence. Having a high ‘EQ’ is critical to working with the public and getting along with peers.

Each online course is developed from an 8-hour classroom-based curriculum. The average length of our online courses is 90 to 120 minutes.
 

COURSE SYLLABUS

  • Course Introduction

    • Introduction by SME
  • Pre-Test

  • Module 1: Introduction to EQ

    • Intelligent Policing/Module Objectives
    • Introduction by SME
    • What is EQ?
    • Benefits/Understanding the Roots of EQ
    • Module Summary
  • Module 2: The Emotional and Rational Brain

    • Module Objectives
    • Introduction by SME
    • Three Brains in One The Triune Brain
    • The Emotional Brain
    • Emotional Processing and Emotional Hijacking
    • Learning to Manage our Emotional Responses
    • Module Summary
  • Module 3: Improving Emotional Intelligence

    • Module Objectives
    • Introduction by SME
    • Improving our Emotional Intelligence
    • Practical Techniques for Controlling our Emotional Responses
    • Suggestions for Developing EQ
    • Making a Choice
    • Recognizing and Understanding the Emotions of Others
    • Tools for Managing Emotions
    • Module Summary
  • Post-Test

    • Post-Assessment
  • Course Credits

PRICING
$9.95
for One course
$29.95
for Three courses
$74.95
for All courses






FOR MORE INFORMATION CALL 1.888.240.7798 OR CONTACT US